I learned recently that over the decades of reflexology practice and teaching I have actually developed somewhat of a philosophy regarding clinical practice and business. I think it all happened organically so that I was never much aware of how I approached customer service and marketing.
Kassy Killey of OnPoint Holistic Marketing for Reflexologists asked to interview me a few weeks ago. Watching the replay turned out to be rather enlightening for me! I liked what I heard. Maybe you will too. Click here to watch the video.