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Oct 21 2020

Nourishing a Healthy Life – On & Off the Plate

Unlike many others moving into their retirement years, I am choosing to move into my life of ‘entirement’, the period of my life that I have been preparing for my ‘entire’ life.

I am taking my knowledge and experience in human psychology, nutrition, stress management, anatomy and physiology, pathology, somatic practices, teaching, marketing, therapeutic communication skills, leadership, business management and spirituality to create group classes and one-on-one coaching relationships designed to transform people’s lives.

I hope you will join me! If improved health interests you, please follow my Facebook page at Nourishing a Healthy Life – On & Off the Plate, where I will regularly share information, initiate discussion and keep you up-to-date with group class schedules and opportunities to schedule a private complimentary nutrition health consultation (live or virtual) and/or book a restorative reflexology session in Saint Augustine (as soon as I get my new office opened!).

2021 will see me practicing and teaching reflexology, teaching online and live classes on healthy living, and conducting private coaching sessions. After next year, I will be letting go of teaching reflexology and focusing on simply practicing the art along with my nutrition health coaching business.

Written by Karen Ball · Categorized: Business, General · Tagged: Business

Oct 14 2020

It’s All in How You Look at It

If you were to ask me what is the most often asked question I get regarding certification in reflexology, it is, “Do I need a massage license to practice reflexology?”

My response to that question is never simple and sometimes viewed as an obstacle to working as a reflexologist. It needn’t be.

The issue has to do with the legalities surrounding the professional practice of reflexology in the United States. In this context, the word “professional” refers to anyone who accepts compensation for his or her work. “Compensation” is defined to include cash, barter, trade, tithe, love offering, donations; i.e. anything with monetary value.

Since states have different (or no) laws governing the professional practice of reflexology, it is always in your best interest to familiarize yourself with the requirements of your state if you are thinking of practicing reflexology. Because, it all comes down to where you want to practice.

* Most US states exempt reflexology from any licensing laws.

* Some states license reflexology as a separate practice.

* A few require professionals to hold a specific state-issued license before accepting any form of compensation for their services.

* Some states allow an individual with a cosmetology license to offer reflexology as part of nail services.

In Florida, where I live and offer the Therapeutic Hand & Foot Reflexology Professional Certification, a license is required. One of the state government’s primary mandates is to protect the public; therefore, the state tests anyone whose services involve touching the human body (healthcare practitioners, cosmetologists, morticians, etc.) to determine if the applicant’s knowledge and skill level are such to safely operate a business; i.e. to do no harm. The preferred license to practice reflexology in Florida is a massage therapy license.

Florida does allow someone with a cosmetology or nail tech license to offer reflexology as part of those services though. These practitioners are allowed to do that because the scope of their license includes massaging the hands and feet. It’s important to note that in these situations, reflexology can only be offered in conjunction with the nail tech services, not as a stand-alone service. For that, a massage license is required.

The above information – my answer to this frequently asked question – can feel like an obstacle to some people who want to just practice reflexology. I can understand that, and I can add, from personal experience, that it can also be seen as an opportunity. Certifications in more than one area can work to one’s advantage. Employers love it when they see multiple skills on a resume. The more education you have and the more variety of services you can offer, the more attractive you are to clients and to a business looking to hire.

I practiced reflexology in Toronto, Ontario where a license was not required. When I moved to Florida, I legally had to obtain a massage therapy license before I could hang my shingle. Attending the Florida School of Massage was one of the best decisions of my life; both in terms of the knowledge I acquired and the personal growth experience. Without a doubt, everything I learned in my massage and hydrotherapy training supported, and continues to support my reflexology practice.

Some people who contact me choose to complete massage training first and then take the Therapeutic Hand & Foot Reflexology Professional Certification as advanced training. Some do it the other way around, choosing to ease into the field of bodywork by first completing reflexology training (less time commitment, money and complexity). Either way is fine.

Like the Florida-based woman who called recently (and the inspiration for this article): someone looking to get out of her current work field who has held a lifelong interest in reflexology. Rather than see the requirement for licensure as an obstacle, she got excited. Like me, she has most times been a little less than satisfied with the massage aspect of pedicures, and immediately saw the niche she could create for herself as the nail tech that includes effective reflexology. Yes!

It’s all in how you look at it.

The 2021 Therapeutic Hand & Foot Reflexology Professional Certification begins on April 1 and will be the last time I offer this enriching program. After 30 years of teaching reflexology, I have decided to move on to other interests. Act soon, if you wish to acquire the knowledge to be able to skillfully offer foot and hand reflexology to your community. Because of social distancing requirements, enrollment in all classes next year will be limited.

If you wish to see a current listing of stipulations regarding the practice of reflexology in the United States, please visit this link.

Written by Karen Ball · Categorized: Business, Certification, Foot Reflexology, Hand Reflexology · Tagged: Foot reflexology, Marketing, Certification, Business, Hand reflexology

Oct 07 2020

Do I Have To?

Based on how many people I see wandering around my community ‘sans-mask’, I wonder how many of you have heard that question from clients whom you’ve told to wear a face-covering when coming in for a session. Even those people who agree to your policy over the phone often show up ‘mask-less’, asking, “Do I really have to?”

That puts bodyworkers in a really awkward position.

We want to ‘meet our clients where they are’ at the same time that we need to assume the responsibility our profession and license demand of us to establish and enforce safety guidelines within our businesses. Seeing multiple clients in a week necessitates compliance to common safety procedures so that everyone – including you – remains healthy.

So, what to do?

I think starting with acknowledging that having to wear a mask while giving or receiving reflexology sucks. For both parties. That’s the truth and yet wearing a mask is one of the best ways to keep both people safe. End of story.

Here are a couple of guidelines that you may want to consider, keeping in mind that setting and imposing policies at your place of business may not be within your purview.

* Clearly state your policy regarding mask-wearing in multiple ways: on your website; displayed on the outside of your office entrance and inside on an office wall; on health history intake forms; verbally when making appointments and or boldly stated on your scheduling app. Make it clear that there are no exceptions. Masks must be worn the entire time the individual is in the clinic.

* Explaining to reticent people that you are required to follow the rules set out by your regulatory agency will deflect the responsibility away from you and onto your governing Board. The client may find it easier to comply with that.

* Someone may inform you that they have an exemption card from the Americans with Disabilities Act. Acknowledge that the card may exempt that person from litigation, but it will not protect either of you from infection. And that preventing the spread of COVID is your intention.

* Have enough 3-ply cloth masks for yourself on hand so that you can change out for each client. Have a supply of disposable surgical masks in the office should someone forget to bring theirs.

* Thank your clients for being proactive about protecting themselves and you. We’re in this together.

Bottom line, don’t make exemptions because you are afraid of losing business or of offending people. Wearing a mask in public these days is a health issue. It is not a political issue or an issue of personal freedom.

 

Written by Karen Ball · Categorized: Business · Tagged: Business

Sep 09 2020

The New Classroom

In two weeks, I’ll be on the road to Harrisburg, Pennsylvania to teach my first workshop since February! Yikes! I hope I remember how to behave! 🥴

Throwing a gathering now is not as easy as it was before. I ended up changing the venue so that I could have a larger space. I want to allow for more than six feet between tables. I’ve been constantly running through the days in my mind and determining what precautions I will need to take to ensure that all of us are safe.

One thing I realized just a couple of days ago was that I could no longer accept an odd number of participants in my classes. I don’t want two people standing at the foot of the table working at the same time. So, accepting registrations is a little trickier than usual.

2021

As I stated in an earlier blog, next year will likely be my last year of teaching reflexology. I plan to teach as much as I can and am opening up my calendar now to schedule the 2021 events. I already know I will be heading to Atlanta, Georgia; Gainesville, St. Petersburg, Ocala, Deland and Saint Augustine, Florida; Memphis, Tennessee; Arizona; Toronto and Winnipeg, Canada. Please reach out as soon as possible to put your locale on the schedule, if you want me to come to you. I plan to drive to as many places as I can, so as to avoid airports and airplanes!

Safety Precautions

I fully expect to be putting safety procedures into place until the end of 2021. Here’s what I will insist on, first from the venue, then myself and of course, the attendees:

Hotels

* Increased industry-standard cleaning and sanitation procedures for guest rooms, based on recent guidance from the CDC, WHO and the AMLA (American Hotel & Lodging Association)

* Daily housekeeping service by request

* Unnecessary items removed from guest rooms

* Streamlined processes between guests and hotel associates to minimize contact, including clearly marked distancing spaces

* Disinfection of high-traffic areas and sanitizing stations throughout the hotel

In the Classroom:

* No-touch thermal temperatures will be taken at the arrival of all classes days

* More than six feet of distance will be set out between massage tables and lecture seating

* A fresh face covering (covering both nose and mouth) required while in the classroom

* Each attendee is expected to use their own table coverings, towels, foot tub and foot lubricants, and to use fresh linens on each day of class

* Tables are to be disinfected between usages. Participants should bring the disinfectant they typically use to safely sanitize their table surfaces.

* Frequent use of hand sanitizer throughout the days. I will bring and suggest that all participants bring as well.

* Classroom will be vacuumed, cleaned and sanitized, and trash removed prior to each day of classes. Hotels will be expected to follow industry-standard cleaning and sanitation procedures based on recent guidelines from the CDC, WHO and the AMLA (American Hotel & Lodging Association). In non-hotel venues, I will work with owners to ensure that standards as set out by the ABMP (Associated Bodywork and Massage Professionals) and the FSMTB (Federation of State Massage Therapy Boards) are carried out. I will either personally clean the classroom at the end of each day or arrange to have the owners do so.

* Other guidelines will be explained upon arrival, dependent on the variables of the various locations.

In a Nutshell

No matter the extra expense and effort that it will now take to present quality trainings, I am committed to giving it my all this next year. I love and have sorely missed, sitting with others of my tribe and sharing information, stories and our hearts. I imagine you have missed that in your life also, so let’s plan our lives – while minimizing risk –  to once again include communing with our friends and colleagues. Contact me if you want me to visit.

Written by Karen Ball · Categorized: Business, Certification, Foot Reflexology, Thai Foot Reflexology, General, Uncategorized · Tagged: Foot reflexology, Thai reflexology, Certification, Business

Jul 08 2020

Planning the Future; Letting Go

I have two big announcements to make today.

#1  We have just selected and published the dates for the 2021 Therapeutic Hand & Foot Reflexology Professional Certification in Saint Augustine, Florida. I have booked the same lovely new Marriott Courtyard at the beach as we had planned on holding the program this year. I am completely confident that by April of next year, our ‘new normal’ will have solidified into a working model in which we can safely gather, learn together and have fun. I sincerely hope you will join us because what I am about to say right now does not come easy. However, here goes:

 #2  After months and months of deep thought and self-examination, I have decided to end my career as a reflexology educator to professional practitioners. I will teach next year, and perhaps in 2022, and then close it down. This is a big step to share publicly what has been on my mind for a while now; hitting ‘Publish’ makes my decision real and somewhat scary.

I have taught reflexology for 35 years, so it is a big part of who I am and how people know me. I will write more on this later but suffice it to say if you have ever wanted to learn how to be a skilled and highly qualified reflexologist with a strong foundation on how to build your business so that you will stand out in the crowd, ACT NOW. Because of what I imagine will be limitations regarding the number of people that can safely gather together, the class size will be small.

Written by Karen Ball · Categorized: Certification, Foot Reflexology, Hand Reflexology, Uncategorized · Tagged: Business, Hand reflexology, Foot reflexology, Certification

May 27 2020

Could Reflexology Help You Grow A Massage Practice?

I think so. Actually, I know so. Based on my own personal experience and that of other massage therapists I know.

This is a very good article written by Michelle Milder, a reflexologist in California, on the subject for Massage Magazine. Well worth a read as you consider how to re-boot your business in the coming year.

Written by Karen Ball · Categorized: Business, Foot Reflexology, Research · Tagged: Research, Business, Foot reflexology

May 20 2020

Baby Steps Are Big Steps!

I was listening to Darrell Rogers the other day, the Director of Advocacy at the Institute of Integrative Nutrition share some accomplishments in Washington regarding improving the health of our nation. Darrell works with federal regulators and Senate and Congressional representatives to help define policies supporting health and wellness and nutrition health coaches (which I’m training to work as).

And just as our baby’s first steps are so exciting and important, here is a gigantic baby step that the Institute of Integrative Nutrition has made on behalf of all of us:

The American Medical Association (AMA) and the American Association of Family Physicians have publicly supported health coaches and are recommending that nutrition health coaches be in all physicians’ offices! An independent study they ran revealed that patients had much better health outcomes when there was a nutrition health coach in the office working alongside the doctor.

Wowza! This is a big deal! Finally, it is being acknowledged that health is not dependent on drugs and surgeries, but on lifestyle choices that nourish a strong body, mind, and spirit.

Why Your Medical Practice Needs a Health Coach

Written by Karen Ball · Categorized: General · Tagged: Self-care, Business

May 06 2020

Big Changes!

The last few weeks have given me plenty of time to reflect on many aspects of my life, both personal and business, and how they intersect with and are dependent upon one another. Contemplation led me to make some big changes in my life; ones that I believe will better support and reflect the life I wish to lead and the person I wish to be going forward.

The biggest change is that I started school this week – and in my jammies! I am taking an accelerated program to earn a certificate as a Nutrition Health Coach through the Institute of Integrative Nutrition. This is a program I have admired for many years, and when I decided to take the plunge into formal nutrition study again, I knew for certain that this was the course.

Digestion and nutrition have been lifelong interests and studies of mine. Although I am very well informed on the subjects, I have been very careful in my reflexology/massage practice not to overstep the scope of my license by offering nutritional advice or suggestions to my clients. And that has been difficult for me when I know I could offer doable solutions. Ninety percent of my clientele present with health issues stemming from their digestive and lifestyle habits; soon I will be able to offer a service that will go a long way in helping people reach their wellness goals. Combined with reflexology – wow!

The second big change is that I moved out of my clinical space and closed the practice for the time being. I don’t think it’s safe yet to return to offering reflexology and am not, in fact, even interested in doing so when the guidelines require me to suit up in what resembles a Hazmat suit to do so! I am hopeful that come the fall I will be able to resume offering reflexology.

With no income since mid-March and not likely any until the fall sometimes, I asked myself what I was willing to give up to have the life I say I want. That, surprisingly, turned out to be rather easy. In addition to solidifying some additional daily practices, I painlessly trimmed some things off my budget:

* I canceled my cable service when I recognized how much of a distraction it is to my reaching my goals. I decided to live my life as opposed to watching actors portray other people living theirs. Haven’t missed it all.

One of the many things this added time gave me was the ability to contribute to a book that will be published by Amazon beginning this weekend. It’s called 40 Days in the Hole: Self-Care in the Time of Corona Pandemic and was written by Kevan Breitinger. Check it out! She is a wizard with words! And the book lists for only $10!

* I decided not to renew two magazine subscriptions, again a distraction from reading more in-depth writings and books.

* I canceled my lawn service after a friend’s son gave me a mower. A move away from being ‘She Who Writes Cheques’!

* Also started sprouting again and started my first veggie garden (Being a brown thumb, I did it the easiest way I could find, with a Grow-Box) – two ways in which I can be more sustainable and connected to the food I eat.

All in all, I have found this time while “exiled for the good of the realm” to be such a game-changer for me. Although I miss touching and being touched very much, I am comforted by the knowledge that this time of seclusion will pass. In the meantime, I am taking advantage of every moment to fashion a life and business that will really work for me at this point in my life. I’m so excited!

Written by Karen Ball · Categorized: Business · Tagged: Business

Dec 04 2019

The Seven C’s of Success

For nearly three decades, Tom Morris, one of the world’s top public philosophers and pioneering business thinkers, has been on a mission to bring philosophy back to the center of daily life.

Traveling the globe, working with world-class business executives, athletes, coaches, administrators, and entrepreneurs, Tom realized that, regardless of the field or industry, everyone wanted the same thing: advice about excellence.

So began his search to find the universal conditions for success and the skills or arts involved to achieve it. “My claim,” Tom said in an interview with the DailyStoic, “is that for success in any challenge, the great practical philosophers have taught me that we need what I call the 7 Cs of Success”.

The 7 Cs of Success

    1. 1. A clear CONCEPTION of what we want, a vivid vision, a goal clearly imagined.
    1. 2. A strong CONFIDENCE that we can attain that goal.
    1. 3. A focused CONCENTRATION on what it takes to reach our goal.
    1. 4. A stubborn CONSISTENCY in pursuing our vision.
    1. 5. An emotional COMMITMENT to the importance of what we’re doing.
    1. 6. A good CHARACTER to guide us and keep us on a proper course.
    1. 7. A CAPACITY TO ENJOY the process along the way.

“You can find all seven of these ideas in the writings of Seneca or Marcus Aurelius,” Tom added. “The great thinkers understood greatness.”

All of Tom’s 7 Cs of Success fall under what the Stoics called the dichotomy of control. Basically, we can control some things and can’t control others—and we should focus on what we can control. The Stoics knew that in the chaos of life, as in sports, fixating on things we can’t control is not a recipe for success, but for great agony and despair.

The road to success—winning championship titles in sports, becoming a bestselling writer, or a successful entrepreneur— is just that: a road. And just like you travel along a road in steps, excellence is a matter of steps. Excelling at this one, then the next, and then the one after that.

Today, spend some time with Tom’s 7 Cs of Success. Where are you along the road? What can you do to make the next step? Focus on that—the things you do control.

(shared with permission from the Daily Stoic, because I think the above also applies to a bodywork practice.)

Written by Karen Ball · Categorized: Business · Tagged: Business

Aug 21 2019

Avoiding Boundary Crossings

Boundaries are a very sensitive subject in bodywork, more so in the area of massage than reflexology, but still one worth the attention of all reflexologists.

Where else does one remove all or some of her clothing minutes after meeting someone and allow that person to touch their body in an intimate, familiar way in a dimly lit closed room for an extended period of time, with no one else present, and likely being encouraged to close their eyes?

That scenario requires a lot of trust; trust that must be earned, not assumed, by a practitioner.

I taught professional boundaries and ethics to the massage community for over 20 years. It’s a topic dear to my heart and one I wish bodywork schools took more seriously. Even if you think you have a good understanding of professional boundaries, one thing I would ask you to remember is that many of the people who come into your space have had their boundaries violated – and sometimes by well-meaning, but ignorant people. The responsibility to re-frame someone’s experience of receiving reflexology as a safe event, therefore, will fall on you.

So, what are boundaries?

Boundaries separate me from my environment; from the surroundings that include people, not just inanimate objects.

Boundaries are both innate and learned (what we grew up within our families and in our culture) and dependent on context and location (work, public or personal environments, country or region).

There are 5 types of boundaries.

1. Physical

In this culture, an arm’s length (two to three feet) in front and back is comfortable for most people; one foot on the sides. In other cultures that distance can vary.

In somatic practices, contact is expected and appropriate during the session. It’s questionable before and after, depending a lot on culture. In Latin-speaking countries, for example, hugging is more prevalent than in the Anglo-Saxon based cultures, where a hug might feel forward.

Do you automatically reach out to hug your clients when they arrive or are about to leave? Have you asked if they would like a hug that day?

How do you feel when clients grab you for a hug without checking in first?

2. Emotional

Emotional boundaries are essential for all healthy relationships, both personal and professional. And this is an area where boundaries can be radically different depending on context (friends vs. the first-time client vs. retail store clerk) and culture (African-American vs. Caucasian, for example).

Are you aware of how different cultures feel about sharing emotions and/or personal information with strangers?

It is important that clients not feel that they are expected to share emotions or personal aspects of their lives that don’t directly relate to their reason for seeing you.

3. Sexual

Sexual boundaries are actually a subset of physical and emotional boundaries.

Everyone has the right to determine with whom, when, where and how s/he expresses herself sexually. The healthcare relationship is one in which sexual safety must be paramount.  Somatic practitioners should not have sexual relationships with clients, period.

4. Intellectual

A person’s thoughts, opinions and beliefs form her identity. To ridicule, criticize, ignore and/or dismiss another’s opinion is a boundary violation.

Many seasoned practitioners have put discussion of potentially heated topics such as politics or religion off-limits in the clinic room; if for no other reason than discussions such as those put someone in their head rather than in their body where relaxation is initiated.

5. Energetic

The human body conducts electrical currents through an electromagnetic field. As practitioners, we must prevent being influenced by a client’s energy at the same time that we protect the client’s energetic boundary.

Some therapists are somatically intuitive and can ‘read’ other people’s energy.  It is a boundary violation to share unasked for perceptions. Always remember that the person has come to you for a reflexology session, not an intuitive energy reading.

I’ll close with a few ways you can strengthen your professional boundaries:

1. Increase your awareness of your client’s experience. Pay attention to what your client is asking for and not asking for, both verbally and non-verbally.

Does your client:
* pull back when you try to hug them?
* avoid answering certain questions you ask?
* tense up when you touch a certain place or move their body in a certain way?

2. Manage the energy field. Before and after each session consciously direct your energy to build a protective bubble around both you and your client. Release it all when you are done, either through a physical practice or by spraying the room with an essential oil blend.

3. Learn to identify clients’ behaviors that indicate a crossed boundary. Example: muscle tension/eyes open/stubborn behavior or a change in customary behavior.

4. Ask questions that identify when you suspect a boundary has been violated:

“I’ve been asking you some personal questions in the last few minutes. Have any made you uncomfortable?” Or, “Let me apologize if any made you feel uncomfortable.”

Show respect for client boundaries. Admit and apologize when you overstep. This will go far in building trust.

5. Teach clients how to establish their own boundaries and to articulate their experience. Fully explain that you have no way of knowing what the session will feel like to them, and since you want to give them the best experience possible, you need them to partner with you by informing you of what is working and what is not.

Regarding getting feedback during the session, ask, “How do you respond to pain? Do you grin and bear it, or do you say something?”

If a client says she doesn’t want to break ‘the spell’ by speaking up when receiving, establish non-verbal cues that can be used to inform you when you’re on a point that wants attention or if pressure is too much.

Do you have a particular behavior that you practice that delivers strong professional boundaries? Please share, so we can all learn.

Written by Karen Ball · Categorized: Business · Tagged: Business

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